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What Are Cookies?

Cookies are small text files stored by your browser onto your computer. They are widely used in order to make websites work or work. Cookies enable websites to recognise you and remember important information such as user preferances or items such as shopping cart contents.

Most web browsers automatically accept cookies, but if you do not want information collected this way, there is a simple procedure in most browsers that allows you to deny or accept the cookies feature.

We work with other third party organisations to provide the services on our website. A third party is an organisation which is not hosted at the domain address in your browser when you visit our website. These third parties may also use cookies on our website and can also place cookies on your device without you visiting their website directly.

The two types of cookies we use are known as "session" cookies and "persistent" cookies. These may be cookies which we use and/or a third party uses.

Session cookies
A session cookie is used each time you visit our website to give you a session ID. We use this type of cookie to link your actions on our website and each session cookie will only last for a browser session. Each browser session will start when you open your browser window and finish when you close your browser window. After your visit to our website all session cookies are deleted. Each time you visit our website you will have a different session ID.

Persistent cookies
A persistent cookie has a longer lifetime than a session cookie and lasts for the period of time specified in the cookie (this will vary from cookie to cookie). This type of cookie will not be deleted when you close your browser window and will be activated every time you visit a website which created that particular persistent cookie.

 

3rd Party Cookies

Although we don't directly track your cookies for the purpose of marketing we may have certain features that use software from a third party in order to enhance your visit with us; Twitter Feeds, Facebook Like etc. These third party advertisers and other organisations may use their own cookies or other technologies to collect information about the content of our website. This information may be used by them to serve advertisements which they believe are most likely to be of interest to you based on content you have viewed. Third party advertisers may also use this information to measure the effectiveness of their advertisements.

 

We do not have access or control over the cookies placed on our website by third parties and use of their cookies is subject to their own privacy policies. We recommend that you review the privacy policies of each of our third parties and we have included details at the links below.

Cookies placed by third parties may serve different purposes. They may be strictly necessary, performance, functionality or targeting cookies.

To disable or reject third party cookies you must go to the relevant third party’s website.

We May Work With How Cookies Are Used
Google Analytics Google Analytics allow us to see how people use this site. Using this data we can make the site better. We can't identify individuals: all data is anonymous and aggregated.
Twitter These cookies allow us to integrate the social media platform with this site
Facebook These cookies allow us to integrate the social media platform with this site
Google + These cookies allow us to integrate the social media platform with this site
You Tube These cookies allow us to serve video content on this site.

 

Further information about cookies

If you'd like to learn more about cookies in general and how to manage them, visit aboutcookies.org

 

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Managing Cookies

You can control which cookies you get and which you keep on your device. Unless you have adjusted your browser settings so that it will refuse our cookies, our system will issue cookies when you visit our website.

 

Many web browsers can be set up to ask for your prior consent before an individual cookie is set on your device. This will give you control over your cookies but naturally may interfere with your browsing experience ie if you have to accept each cookie on our website (and on other websites you visit).

You may refuse to accept our cookies on your device at any time by activating the setting on your browser which allows you to refuse cookies. We have included links below to direct you to the pages of the main web browsers sites which provide details about changing your browser settings. For information on how to control cookies on web browsers which are not included below or on other devices which you use to view our website (such as on mobile phones and other mobile devices) please refer to your user manual.

Please note that by deleting cookies or disabling future cookies you may be unable to access certain areas or features of our website and it will mean that settings such as your stored username and password may have to be reset. If you adjust your cookie settings this will also affect the other websites you visit.

All of the major browsers offer tips and guidance for managing the cookies available on your browser

 

How to check cookies are enabled for PCs

 

Google Chrome Logo

Google Chrome

  1. Click on 'Tools' at the top of your browser window and select Options
  2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
  3. Now select 'Allow local data to be set'
Internet Explorer Logo

Microsoft Internet Explorer 6.0, 7.0, 8.0

  1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
  2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
  3. Settings above Medium will disable cookies
Mozilla Firefox Logo

Mozilla Firefox

  1. Click on 'Tools' at the top of your browser window and select Options
  2. Then select the Privacy icon
  3. Click on Cookies, then select 'allow sites to set cookies'
Safari Logo

Safari

  1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
  2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'
  3. Click 'Save'

How to check cookies are enabled for Macs

Internet Explorer Logo

Microsoft Internet Explorer 5.0 on OSX

  1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options
  2. Scroll down until you see 'Cookies' under Receiving Files
  3. Select the 'Never Ask' option
Safari Logo

Safari on OSX

  1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
  2. Click on 'Security' then 'Accept cookies'
  3. Select the 'Only from site you navigate to'
Mozilla Netscape Logo

Mozilla and Netscape on OSX

  1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
  2. Scroll down until you see cookies under 'Privacy & Security'
  3. Select 'Enable cookies for the originating web site only'
Opera Logo

Opera

  1. Click on 'Menu' at the top of your browser window and select 'Settings'
  2. Then select 'Preferences', select the 'Advanced' tab
  3. Then select 'Accept cookies' option

 

All other browsers

Please consult your documentation or online help files.